Old folk at lunch

Thursday, May 21, 2015

Beware of Neil Fallon electrical



My split system air-conditioning unit had stopped working so I asked Brisbane's Neil Fallon electrical to look at it.  The firm does advertise that it does repairs.

They charged me $232 to diagnose and quote on the fault -- all for an hour's work.  Work at that rate did not interest me so I sent the guy away immediately and gave the job of replacing the unit to someone else.  I think they outsmarted themselves there.

UPDATE:  I note that Fallons did give me a quote for a new installation -- of over $2,000.  The firm I finally gave the job to -- Brisbane Air are doing it for $500 less than that.  And I know from past experience that their work is high quality.  Instructive.


1 comment:

  1. I think Fallon guys are too big that they forget about customer service and actually being competitive. I've had a similar situation with them and replacement of some downlights

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