Late last week, I noticed that a rather large lump had developed under my jaw where a cancer used to be. Over the weekend I decided that I needed an expert opinion about it. So on Monday I rang my ENT guy (an eminent surgeon) and was given an appointment for that morning.
He felt that the lump was not cancerous but booked me in for both an MRI scan and a PET scan just to check. I had the MRI that day and the PET scan the day after.
It is unimaginable how I could have got a more rapid response to my concerns. And all the parties were private contractors, not government employees, funnily enough.